KANSAS CITY, Mo. — Scammers have increased calls, texts, emails and in-person tactics to defraud customers. Evergy launched an enhanced online collection scam reporting form to help stop scams. The form allows customers to conveniently report scam attempts at www.evergy.com/reportscam.
Customers will need to provide their account number or primary phone number to complete the form. The form also requires the scammers’ callback number, not the number that appears on their caller ID. Evergy can then work with phone carriers to shut down the fake callback number.