Mar 25, 2024

LIEAP and Cold Weather Rule reminders

Posted Mar 25, 2024 2:26 PM

TOPEKA – The Kansas Corporation Commission (KCC) reminds utility customers that there are two important dates coming up that they should be aware of. First, the deadline to apply for the Low Income Energy Assistance Program, known as LIEAP, is Friday, March 29. LIEAP is a federally funded program administered by the Kansas Department of Children and Families. LIEAP applications must be received by the Kansas DCF office by 5 p.m. on Friday.

In addition, the Cold Weather Rule ends on Sunday, March 31. The Cold Weather Rule protects residential customers, served by KCC regulated utilities, from disconnection when temperatures are forecast to drop below 35 degrees.

When the Cold Weather Rule is in effect, regulated utilities are also required to offer a 12-month payment plan upon request, even if a previous payment plan has been broken. When that protection ends on Sunday, failure to make arrangements or failure to adhere to an already established payment plan could result in disconnection. Reconnection after March 31 may require past due balances be paid in full, depending on the utility's policy.