Aug 11, 2025

Call before you dig: 8 tips and reasons to call 811

Posted Aug 11, 2025 1:43 PM
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KANSAS GAS SERVICE 

Ahead of 811 Day, recognized on Aug. 11, Kansas Gas Service encourages everyone planning any outdoor projects to consider how to dig safely before they begin.

Kansas law requires residents to call 811 or submit a request online at Kansas811.com before starting any digging project to help protect themselves, their property and their community.

Kansas Gas Service highlights 8 safe digging tips, 1 important reminder and 1 essential number to call—not just on Aug. 11, but all year long.

8 Safe Digging Tips and Reasons to Call 811

1. Plan ahead. Gather all the details of your property and project and call 811 or submit a request online at least two business days ahead of when you plan to start digging.

2. Safety first. You may not think you need to contact 811 – but you probably do. For digging projects big or small, from installing a mailbox to building a deck or planting a tree, contact 811 to be safe.

3. Be a good neighbor. No one wants to lose service – especially in the August heat. Hitting a buried line in your yard could wipe out service for your entire neighborhood. Contact 811 and be patient until the utilities crews arrive to mark your project area with colored flags or paint.

4. Keep pets inside. They may want to say hello to utility crews marking lines outside, but it’s safest for everyone if they stay secure indoors.

5. Color match. Understand what the different colors of flags or paint in your yard mean. For example, natural gas lines are marked with yellow flags. Learn more here.

6. Leave flags alone. It’s best to leave the flags in place throughout your digging project to be sure you don’t accidentally hit any lines.

7. Dig carefully. Make sure to dig at least 24 inches away from the flags in order to avoid inadvertently hitting a line. This is called the “tolerance zone.”

8. Start with peace of mind. By contacting 811 and knowing where the lines are buried in your yard, you can rest assured that you’ve done what’s necessary to start your project on the right foot and keep everyone safe.

One Takeaway, One Number to Call

Safety is always the top priority. No matter the size of your project, failing to contact 811 can lead to serious injury if you hit a buried line, service disruptions and legal consequences for breaking the law. It can also cause delays or require repairs to your home project—unexpected costs that can add up quickly. Using the free 811 service helps keep you safe, your project on

track and your wallet protected